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How We Support Your Candy Franchise Endeavor

By Cat Kahnle in Blog on February 14, 2019

The key ingredient in any successful franchise is the training and support that you receive from your franchisor. Without that, a new franchise owner could waste considerable time, effort and money while they try to learn everything it takes to succeed in that particular franchise. At River Street Sweets • Savannah’s Candy Kitchen, we believe that our franchise owners deserve the best training and support that we can offer. That’s why we are committed to providing a variety of training and support methods to help our franchisees succeed in their new business enterprise.

Online Sessions
The beginning of your training starts with online sessions conducted by our trainer, Rebecca Anderson. Rebecca is highly esteemed at River Street Sweets • Savannah’s Candy Kitchen, and she knows as much—or more!—about the company as anyone who’s ever worked here. Rebecca’s online sessions go into detail about the history of the company, the basic processes of RSS•SCK’s candy creation, as well as store operations and procedures. The sessions also include the fundamentals of running a candy store franchise and job training in all areas and store stations. “It’s important for a candy store franchise owner to understand every aspect of the business.” says Anderson.

Of course, no training is complete without an assessment of what has been learned. After each segment of the online sessions, franchisees take a short quiz to test them on what they’ve absorbed. This is an excellent way for the trainer to identify areas that need repetition or perhaps another viewing of the training session.

Franchise Training Team at Greenville, SC conducting live training prior to the Grand Opening on February 8, 2019.

Hands-On Training
The next step in the training and support process is for some in person, hands-on training at either our headquarters, or in one of our existing stores. There, the candy franchise owner, manager and key personnel are trained in candy making, one-on-one. This portion of the training, which takes about three weeks, is conducted by the resident expert in that certain confection; be it chocolates, fudge, pralines or something else. The owners and accompanying parties learn everything about the candies, including the recipes and the cooking/creation of the confection. In
addition, safety and maintenance protocol is covered in depth, so that safe equipment operation can be practiced at all times. Extended training is available if the standard three weeks training proves insufficient.

On-Location Training
Once your store is ready to start filling the cases and the grand opening is near, our dedicated training team comes to your store to conduct live training, and in-depth guidance in all areas of your new candy franchise. We are with you every step of the way.

As you can see, at River Street Sweets • Savannah’s Candy Kitchen, training and support are an integral part of what we offer with our franchise opportunities. We understand that your success depends on your knowledge and ability to learn our proven concepts, and we’re determined to pass that on to our valued franchisees. To learn more about franchise opportunities with us, please contact us today!